Frequently asked questions

pagenorma is a browser-based workspace for literary translators. It tracks your pace, deadline and earnings, and lets you compare your translation with the original using AI commentary, a glossary and a thesaurus.

Learn more: What is pagenorma?

Every account starts on pagenorma S, which is free. It includes a monthly allowance of AI use: 5 analysis pages, 5 glossary pages and 100 thesaurus searches. pagenorma QS has no monthly limits. Buying extra tokens is not available yet.

Learn more: pagenorma S and pagenorma QS

On S, the AI features run through your own Hugging Face account or token and are limited by your monthly allowance. On QS, they run through pagenorma’s own AI connection, so you need no Hugging Face token and have no limits. The logo at the top of the Dashboard shows which one you are using.

Learn more: pagenorma S and pagenorma QS

Not to track projects. Projects, the Dashboard, Financial Analytics and backups work without signing in. You need an account with a verified email for AI analysis, the glossary and the thesaurus.

Learn more: Create an account

Yes, you can install pagenorma on a computer or phone and open it without a connection to look at the projects stored on your device. Signing in, Google Docs and all AI features need the internet.

Learn more: Install pagenorma as an app

AI features use a shared allowance, and verification ties it to a reachable email address. Until you verify, you cannot start an analysis or see your allowance. Use Resend verification email on the Profile page if the message did not arrive.

Learn more: Verify your email address

Yes. All sign-in methods open the same account, with the same token balance and allowance.

Learn more: Sign-in methods

On the login page click Forgot password?, then Send reset link, and follow the link in the email. If you normally sign in with Google or Hugging Face, you may have no password and should use that button.

Learn more: Reset your password

No. Projects are stored in your browser, not in your account. Deleting the account removes your profile, token balance and token history, and it cannot be undone. This month’s usage counters are kept until the month ends so the free allowance cannot be reset.

Learn more: Delete your account

One standard page is 1800 characters including spaces. Progress, earnings and AI usage are all counted in these pages.

Learn more: Standard pages explained

The source book can be an ePub or a PDF. The translation can be a Google Doc or a DOCX, RTF, ODT or TXT file.

Learn more: Supported file formats

Yes. Pages without selectable text are read with OCR, which takes longer. OCR recognises 25 languages, including Croatian, Serbian, Slovenian, German, French, Spanish and Italian.

Learn more: Supported file formats

It keeps a copy of your translation. After you write more, click Refresh Translation on the project card to update progress, pace and earnings.

Learn more: Refresh your translation

Translations are rarely exactly as long as the source. Once your translation reaches 95% of the source by characters, the card offers Mark as completed, which shows 100%. You can reopen the project later.

Learn more: Mark a project as completed

If you set a daily target, the required pace turns red when the pages left divided by the days left is higher than that target, meaning you are behind your own plan. Only business days count unless you chose to work weekends.

Learn more: Understand your project card

No. You can use a DOCX, RTF, ODT or TXT file instead. In browsers such as Chrome and Edge you can choose it with change tracking, so Refresh Translation rereads it without asking again.

Learn more: Use a document file

No. It only adds comments in a separate column of the side-by-side view.

Learn more: How the AI commentary works

It looks for meaning that is lost or changed, wording that is possible but unsuitable in context, and unjustified variation of the same term. It also checks that each translated paragraph really matches its source.

Learn more: How the AI commentary works

It can be wrong, especially with idiom, wordplay and rare words. Treat comments as pointers to look again, and make the final decision yourself.

In the language of your translation. It is detected automatically, or you can set it in the project. When the language is unknown, comments default to Croatian.

Learn more: Create a project

No. Enter page ranges such as 22-56, 60-75, 78 in the analysis dialog. You are charged only for the pages you select.

Learn more: Choose which pages to analyse

The AI thinks the translated term looks wrong in context. Open the details to see the score, the reason and where the term appears, then decide yourself. The glossary is built from your own translation, so use it as a guide, not a rule.

Learn more: Glossary quality assessments explained

English, Croatian, Serbian, Slovenian, French, German, Spanish, Italian, Dutch, Polish, Portuguese, Swedish, Danish and Norwegian. Results are grouped by part of speech, with strong and weak synonyms.

Learn more: Use the thesaurus

On pagenorma S: 5 analysis pages, 5 glossary pages and 100 thesaurus searches. The Dashboard card shows what is left.

Learn more: Your monthly allowance

On the first day of each month, using UTC. The Dashboard card shows the exact date.

Learn more: Your monthly allowance

One token covers 100 analysis pages, or 10 glossary pages, or 500 thesaurus searches. Your free allowance is used first, and tokens never expire.

Learn more: Tokens explained

Not yet. A Buy tokens panel with preview prices is shown as Coming soon. For now you can get tokens by redeeming a voucher.

Learn more: Tokens explained

Click I have a voucher on the Dashboard, or use Voucher code on the Profile page, enter the code and click Redeem voucher. Each voucher can be redeemed once per account and codes are not case-sensitive.

Learn more: Redeem a voucher

The analysis covers the first pages you could afford, a notice says so, and the partial result is saved. You can analyse the rest after the reset, with tokens or on QS.

Learn more: When you reach your limit

In your own browser, on your device, not on a server. Your account (email, token balance, usage) is kept by pagenorma. A different browser or device starts with no projects.

Learn more: Where your data is stored

Only when you use an AI feature. The paragraphs of the pages you choose are sent to the AI provider: Hugging Face on S, or Gemini through pagenorma’s server on QS. Text you do not analyse stays on your device.

Learn more: Privacy and AI processing

In Settings → Database Backup, click Export Database (JSON). On the other device, use Import Database. Importing replaces everything in that browser, and the backup does not include your deduction settings or Hugging Face token.

Learn more: Back up and restore your data

Only in your browser. It is not stored in your pagenorma account.

Learn more: Connect Hugging Face

Financial Analytics lists a project in every month between its start and deadline, but counts its earnings in the deadline month only. Other months show n/a.

Learn more: Financial Analytics

No. Deductions affect only the net amounts in Financial Analytics. The Dashboard shows gross amounts.

Learn more: Set up your deductions